Assessing the Economic Effectiveness of Social Technologies: Potential of a Cognitive Interview

Research Article
Acknowledgments
The study was supported by the Russian Science Foundation (grant No. 2228–20490 Family on the edge: limits and the possibilities of socio-technological intervention in the prevention of social orphanhood).
How to Cite
Sablya A.A. Assessing the Economic Effectiveness of Social Technologies: Potential of a Cognitive Interview. Interaction. Interview. Interpretation. 2024. Vol. 16. No. 1. P. 107-128. DOI: https://doi.org/10.19181/inter.2024.16.1.6 (in Russ.).

Abstract

The article discusses the 7-aspect model of M. Schreiner and his colleagues for assessing the economic efficiency of social programs using the example of the technology “Organizing the work of an interdisciplinary team of specialists in a case of violation of the rights and legitimate interests of a child.” The method is a cognitive interview with an expert implementing this social technology, with the help of which the author checks how correctly the aspects of Schreiner’s evaluative model were explicated, how adequately the concepts reflected in the model and the meanings associated with them are perceived in the Russian context, as well as how comprehensive are the proposed elements of the model. In addition, special attention is paid to the possibility of using this assessment model within the framework of Russian social work practice. Taking into account the context and the technology being assessed, the interview, in addition to questions aimed at aspects of the evaluative model, integrates a block of questions related to the influence of management on the effectiveness of social intervention. As a result of the analysis, clarifications are proposed both on the cognitive rethinking of the tools and on the basic Schreiner model itself. The need to modernize M. Schreiner's model and include new variables in it that can influence the final economic efficiency of social technology is substantiated.
Keywords:
cognitive interview, evaluation of the effectiveness of social technology, economic efficiency, the Schreiner’s model

Author Biography

Alexey Aleksandrovich Sablya, HSE University, Moscow, Russia
Graduate Student

References

Baines D. (2004) Pro-market, Non-market: The Dual Nature of Organizational Change in Social Service Delivery. Critical Social Policy. Vol. 24. No. 1. P. 5–29. DOI: https://doi.org/10.1177/0261018304039679

Beatty P., Willis G. (2007) The Practice of Cognitive Interviewing. The Public Opinion Quarterly. Vol. 71. No. 2. P. 287–311. DOI: https://doi.org/10.1093/poq/nfm006

Deaton A. (1997) The Analysis of Household Surveys: A Microeconometric Approach to Development Policy. Baltimore; London: Johns Hopkins University Press.

Dominelli L. (1999) Neo-Liberalism, Social Exclusion and Welfare Clients in Global Economy. International Journal of Social Welfare. Vol. 8. No. 1. P. 14–22. DOI: https://doi.org/10.1111/1468-2397.00058

Gosta E.-A. (1990) The Three Worlds of Welfare Capitalism. Princeton; New Jersey: Princeton University Press, 1990.

Holland S. (2011) Child & Family Assessment in Social Work Practice. London; Los Angeles: SAGE Publications, 2011. DOI: https://doi.org/10.4135/9781446288580

Klimov I.A. (2021) INTER-Enciklopediya: kognitivnoe intervyu [INTER-Encyclopedia: Cognitive Interview]. Interakciya. Intervyu. Interpretaciya. [Interaction. Interview. Interpretation]. Vol. 13. No. 4. P. 114–127. (In Russ.) DOI: https://doi.org/10.19181/inter.2021.13.4.6 (In Russ.)

Misiyuk Yu.V., Prikhidko A.I., Rahachova P.S. (2021) Kachestvennyj analiz russkoyazy`chnoj versii oprosnika “Intensive Parenting Attitudes Questionnaire” metodom kognitivnogo intervyu [Qualitative Analysis of the Russian-Language Version of the “Intensive Parenting Attitudes Questionnaire” through the Cognitive Interview Method]. Gercenovskie chteniya: psixologicheskie issledovaniya v obrazovanii [The Herzen University Conference on Psychology in Education]. No. 4. P. 440–448. (In Russ.) DOI: https://doi.org/10.33910/herzenpsyconf-2021-4-54

Mitendorf A., van Ewijk H. (2016) Working With Social Complexity in a Neoliberal Society: Challenges for Social Work in Estonia. European Journal of Social Work. Vol. 19. No. 1. P. 78–91. DOI: http://dx.doi.org/10.1080/13691457.2015.1025711

Osis J. (2016) Evaluation of Efficiency in Social Work Practice and Supervision: Empirical Approach. Latvian Christian Academy. No. 4. P. 221–232.

Rogozin D.M. (2002) Kognitivnyj analiz oprosnogo instrumenta [Cognitive Analysis of the Survey Tool]. Moscow: Institut Fonda “Obshchestvennoe mnenie”. (In Russ.)

Schreiner M., Tin Ng G., Sherraden M. (2004) Cost-Effectiveness in Individual Development Accounts. Washington: George Warren Brown School of Social Work, 2004.

Steinberg I.E. (2014) Logicheskie shemy obosnovaniya vyborki dlya kachestvennyh intervyu: “vosmiokonnaya” model [A Logical Scheme to Justify the Sample in Qualitative Interview: An “8-Window Sample Model”]. Sociologiya: metodologiya, metody, matematicheskoe modelirovanie (Sociologiya: 4M) [Sociology: Methodology, Methods, Mathematical Modeling (Sociology: 4M)]. No. 38. P. 38–71. (In Russ.)

Sudman S., Bradburn N., Schwarz N. (2003) Kak lyudi otvechayut na voprosy. Primenenie kognitivnogo analiza v massovyh obsledovaniyah [Thinking about Answers. The Application of Cognitive Processes to Survey Methodology]. Transl. from Eng. by D.M. Rogozin, M.V. Rassohina. Moscow: Institut Fonda “Obshchestvennoe mnenie”. (In Russ.)

Terrion J.L., Hogrebe A. (2007) Canadian Experience with an Intervention Programme for Vulnerable Families: Lessons for German Social Work and Policy. European Journal of Social Work. Vol. 10. No. 3. P. 401–416. DOI: https://doi.org/10.1080/13691450701356796

Wronka J. (2008) Human Rights and Social Justice: Social Action and Service for the Helping and Health Professions. Los Angeles: SAGE Publications.

Yarskaya-Smirnova E.R., Rozhdestvenskaya E.Yu., Abramov R.N., Borzov S.P., Aleksandrova M.Yu. (2023). Socialnaya tehnologiya okazaniya socialnoj pomoshhi semyam s detmi: opyt vnedreniya i ocenka effektivnosti [Social Technology for Providing Social Assistance to Families with Children: Implementation Experience and Evaluation of Effectiveness]. Monitoring obshhestvennogo mneniya: ekonomicheskie i socialnye peremeny [Monitoring of Public Opinion: Economic and Social Changes Journal]. No. 5 P. 3–25. (In Russ.) DOI: https://doi.org/10.14515/monitoring.2023.5.2406
Article

Received: 15.01.2024

Accepted: 29.03.2024

Citation Formats
Other cite formats:

APA
Sablya, A. A. (2024). Assessing the Economic Effectiveness of Social Technologies: Potential of a Cognitive Interview. Interaction. Interview. Interpretation, 16(1), 107-128. https://doi.org/10.19181/inter.2024.16.1.6
Section
Research Reflection